Privacy policy

Privacy Policy

At Crochet by Rubina, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment confirmation details (we do not store card numbers, PINs, or passwords)

  • Device information such as IP address, browser type, and cookies to improve website performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order updates.

  • Improve our website and services.

  • Prevent fraud and comply with legal obligations.

  • Send promotional offers only if you have chosen to receive them.

3. Shopify & Third-Party Services

Our store is powered by Shopify. Your information may be processed through Shopify and trusted third-party providers, including payment gateways, courier companies, and analytics services, solely to operate our business. We do not sell or rent your personal information.

4. Cookies

We use cookies to improve your browsing experience, remember your cart, and analyze website traffic. You can manage cookies through your browser settings.

5. Data Security

We use reasonable security measures, including Shopify's secure infrastructure and SSL encryption, to help protect your information. However, no method of online transmission or storage is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable law. You may also opt out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Crochet by Rubina
Email: crochetbyrubina.business@gmail.com
Phone: +92 318 6731115
Address: New Shalimar Colony, Street No. 9, Near Northern Bypass, Bosan Road, Multan, Pakistan.

Your Consent

By using our website or placing an order, you acknowledge that you have read and agree to this Privacy Policy.